16 October 2008, - M Hotel, Singapore

In your daily dealing with your staff, you need to motivate and guide them. However, at times, you also need to counsel and discipline them. What do you do if someone is not prepared to listen and accept your counseling and advice? How do you handle a staff who may just need to learn the hard way - discipline? When taking disciplinary action, how do you know you are being fair? If the company is unionized, how would the Union react to your disciplinary action? What if they allege victimization? What should you do if the employee is not happy and take up the issue as a grievance with his/her union?

In some instances, the best option is to take the most extreme form of action – dismissal. If you need to resort to terminating their service, how do you know the action is justified? In a nutshell, how do you discipline and punish recalcitrant staff and still gain the respect and trust of your staff? Well, if you want to know how to develop a positive working relationship with your staff and handle disciplinary action with confidence, this is the Workshop for you.