HRSINGAPORE® Evaluating Training - Course Details
 
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Evaluating Training

Course Objectives:

At the end of the program, the participants should be able to:

  • Define and describe the various types of training criteria.


  • Identify the costs associated with providing training.


  • Evaluate the cost and benefits of the training function.


  • Describe the interrelationships among the various levels of training.


  • Evaluate the Training Providers on their effectiveness and efficiency.


  • Calculate the Returns on Investments on the particular Training Program

  • Course Outline:

    Introduction

  • Rationale for Evaluation
  • Resistance to Training Evaluation
  • Types of Evaluation
  • The Evaluation Phase

  • Evaluation Process: Before, During and After.


  • 15 Potential Questions to be addressed before Training


  • 10 Potential Questions to be addressed during Training


  • Putting it Together After Training
  • Crafting your Own Questions

  • Understanding Ronald Kirkpatrick 4 levels of evaluation of a Training Program


  • Reaction, Learning, Behaviours and Results
  • Evaluating Your Trainers or Training Providers

  • Internal and External Validation
  • Trainer's Evaluation
  • Facilities Evaluation
  • Design Evaluation
  • Timing of Evaluation
  • Evaluating Learning
  • Returns On Investment

  • Evaluating the Costs of Training


  • Types of Costs in Training Programs


  • Training Investment Analysis Work Sheet - Cost Benefits Analysis

  • Methodology

    A variety of interactive methods that allow participants to learn by drawing conclusions (learning points) from their practices and exercises. The pace of the programs will keep participants involved and attentive. Participants are taught in a step-by-step combination of lectures and discussions, demonstrations, small group exercises and discovery experiments.

    Training techniques include:

  • Mini -lectures with questions for interaction.


  • Exercises (Hands-On)


  • Group discussion of customized cases and situations


  • Practices (Group Discussions and Syndicate Work)
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