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Evaluating Training
Course Objectives:
At the end of the program, the participants should be able to:
Define and describe the various types of training criteria.
Identify the costs associated with providing training.
Evaluate the cost and benefits of the training function.
Describe the interrelationships among the various levels of training.
Evaluate the Training Providers on their effectiveness and efficiency.
Calculate the Returns on Investments on the particular Training Program
Course Outline:
Introduction
Rationale for Evaluation
Resistance to Training Evaluation
Types of Evaluation
The Evaluation Phase
Evaluation Process: Before, During and After.
15 Potential Questions to be addressed before Training
10 Potential Questions to be addressed during Training
Putting it Together After Training
Crafting your Own Questions
Understanding Ronald Kirkpatrick 4 levels of evaluation of a Training Program
Reaction, Learning, Behaviours and Results
Evaluating Your Trainers or Training Providers
Internal and External Validation
Trainer's Evaluation
Facilities Evaluation
Design Evaluation
Timing of Evaluation
Evaluating Learning
Returns On Investment
Evaluating the Costs of Training
Types of Costs in Training Programs
Training Investment Analysis Work Sheet - Cost Benefits Analysis
Methodology
A variety of interactive methods that allow participants to learn by drawing
conclusions (learning points) from their practices and exercises. The pace of the
programs will keep participants involved and attentive. Participants are taught in a
step-by-step combination of lectures and discussions, demonstrations, small group
exercises and discovery experiments.
Training techniques include:
Mini -lectures with questions for interaction.
Exercises (Hands-On)
Group discussion of customized cases and situations
Practices (Group Discussions and Syndicate Work)
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Evaluating Training
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