21 & 22 August 2008 - Holiday Inn Park View

Introduction

The ability to provide counseling enhances the human dimension of any Human Resource department. Staff feel comforted when they know that their HR department is willing to listen to them and understand their problems and challenges.

In addition to the important feeling of being understood and accepted, staff are left feeling empowered through the counseling process. They begin to realize that there are aspects of the situation they are in that they can influence and help themselves.