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Competency-based Performance Management
Objectives
During this workshop participants will:
1. Create a behaviour-based competency profile2. Understand 12 uses of performance management e.g. career planning
3. Construct a competency-based appraised form
4. Manage staff performance with a 6 step plan e.g. addressing staff problems
5. Motivate demoralised staff using at least 9 culturally acceptable techniques e.g. accentuating the positive
Outline
1. Definition of competencies
2. Types of behavioural competencies
3. Competency Performance Appraisal
4. Communicating Your Expectations
5. Observing Staff Performance
6. Giving Staff Feedback
7. Addressing Performance Problems
8. Rewarding Staff Appropriately
9. Executing performance appraisal interviews
Methodology
Guided lectures, group discussion and sharing, case studies, role play and a variety of group and individual activities.
Who should attend
HR and non HR directors, managers, supervisors and executives. Anyone who deals with or manages people in their organisation.
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Competency-based Performance Management
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